What’s New?
Happy New Year!
We would like to wish all of our 2011 customers a very happy New Year, and look forward to seeing you again in 2012. 2011 was a very busy year for us, with the Christmas period fully booked by early October (we could have filled a cattery twice the size), and bookings for 2012 are already growing steadily. If you want to be sure of booking a room for your cat(s) when you go on holiday this year, please book early.
Thinking of paying by Cheque?
Due to the withdrawal of the cheque guarantee card and the cost of bank charges, we regret that we can no longer accept cheques for under £50.
Collection and Delivery
Because we are now so busy, we are sorry but we are no longer able to offer collection and delivery as a standard service.
What our customers say
Click here to read a new page on our site which summarises what some of our customers have said about us publicly on the internet.
We now have a Facebook page which we are going to use to give news and where you can use
the "Wall" to share your photographs and stories about your own cats.
If you would like to be our Facebook Friend, please click "Like" below.
If you would like to follow us on Facebook, please click "Like".
Fairmile Cat Hotel
Luxury Cattery in East Devon
Are you looking for a cattery in Exeter? Or perhaps a cattery in Honiton? The Fairmile Cat Hotel is a luxury boarding cattery in Ottery St. Mary in the East Devon countryside providing a superior standard of accommodation, tasty nutritious meals and high quality personal service. We would like to think that we are the best of all the local catteries in Devon. Situated only a 1/2 mile from the A30 at Patteson's Cross, the Fairmile Cat Hotel is 1 mile north of Ottery St. Mary, 5 miles west of Honiton and only 12 miles east of Exeter. So if you are looking for a cattery in Sidmouth or a cattery in Budleigh Salterton, we could be just what you would like to give your cat a great holiday. Some of our customers recognise the quality of care we provide and came to us in preference, say, to a cattery in Lyme Regis or a cattery in Axminster. Our catchment area also includes Seaton, Chard, Ilminster, Talaton, Feniton, Bluehayes, Whimple, Farringdon, Woodbury Salterton, Cowley, Pinhoe, Whipton, Broadclyst, Sowton, Heavitree, Brampford Speke, Offwell, Alfington and Cullompton.
Fairmile Cat Hotel Web Site Privacy Information
Caring for your personal information
The Fairmile Cat Hotel recognises that respecting user privacy over the Internet is of utmost importance. We want to be completely open with you about how we will use any personal information that you provide us or the technical data that is provided automatically when you use our web site.
This privacy statement is designed to provide information about the privacy and data collection practices for the sites: www.fairmilecattery.co.uk and www.fairmilecathotel.co.uk. These sites are operated by Fairmile Cat Hotel.
Like all UK businesses, we will hold and process your personal data in accordance with the UK Data Protection Act; this Privacy Policy is designed to let you know how we will make use of this information.
If you have questions or concerns regarding this statement, you should first contact our site coordinator at:
webmaster "at" fairmilecattery.co.uk (or use our Contact Us page)
or by postal mail to:
Fairmile Cat Hotel
Highfield
Fairmile
Ottery St. Mary
Devon EX11 1LR
UK
Personal information
In general, you can visit the web site without telling us who you are or providing any information about yourself.
In some areas of the web site, we ask you to provide information that will enable us to contact you. In these instances, Fairmile Cattery will ask for your name, address, e-mail address, phone number and other appropriate information needed to provide you with these services. We may also offer services that require registration such as forums or bulletin boards.
We also keep details of customers on file to save you having to provide the same information again for future bookings, and need to hold records of who has stayed at our cattery for seven years for tax purposes.
If you have any concerns about your personal data, or would like us to remove any details from our records, then please contact us.
Technical data
Fairmile Cat Hotel collects limited information your browser makes available whenever you visit our website. This information includes your Internet Protocol address, browser type, browser language, the date and time of your query and one or more cookies that may uniquely identify your browser. We use this information to operate, develop and improve our services.
Cookies
At times, we will use a feature on your web browser to send your computer a "cookie". A "cookie" is a small file containing a string of characters that is sent to your computer when you visit a website. We do not use cookies to retrieve any personal information from your computer; we only use cookies to learn ways to enhance our site(s) and to give you better, more personalized service while in our web site. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or indicate when a cookie is sent, however some functions of the Sites may not function if you refuse cookies.
What we will do with your information
If you choose to give us personal information for any of the purposes above, this information is retained by Fairmile Cat Hotel and will only be used by us to support your customer relationship with us. We will contact you if further information is required from you to complete a service. We may also contact you to solicit feedback about the quality of the service we have provided you, and may also send you occasional marketing communications (at most a few times per year) to see if you wish to book your cat in for a further stay.
What others may do with your information
Fairmile Cat Hotel does not share, rent, or sell any personally identifying information provided through our Site (such as your name or email address) to any outside organization for use in its marketing or solicitations. From time to time we may use agents or contractors who will have access to your personal information to perform services for us (such as database maintenance), however they are required by us to keep the information confidential and may not use it for any purpose other than to carry out the services explicitly requested by us.
We may also share such information in any of the following limited circumstances:
- We have your consent.
- We provide such information to trusted businesses or persons for the sole purpose of processing personally identifying information on our behalf (i.e. processing a credit-card transaction).
- We conclude that we are required by law or have a good faith belief that access, preservation or disclosure of such information is reasonably necessary to protect the rights, property or safety of our business.
In addition, Fairmile Cat Hotel may also share aggregate information about our web site visitors to third parties, however none of this information will contain personal identifying information about our users. For example, we might share that our users are x percent PCs users and y percent Macintosh users.
Third party links
Our web sites do provide links to other Internet sites and services which will have separate privacy and data collection practices. Once you leave www.fairmilecattery.co.uk or www.fairmilecathotel.co.uk, Fairmile Cat Hotel cannot control, and has no responsibility for, the privacy policies or data collection activities at another site. We encourage you to confirm the privacy policies of these other sites for yourself in order that you can continue to use the Internet safely.
Children’s privacy protection
The Fairmile Cat Hotel is sensitive to the heightened need to protect the privacy and sensitivities of children, particularly those under the age of 13. Whilst this site is intended to be viewed by prospective customers who are adults, the material on this site should be entirely suitable for children under the age of 13. We do not knowingly collect data from children and, if we learn that we have received personal data from a child, we will remove this information from our database.
Changes to this Policy
Fairmile Cat Hotel may from time to time revise this privacy policy. You should therefore periodically visit this page, so you are aware of any such revisions.
